When you’re paying thousands of dollars every year for chat support, there are plenty of software and websites in the market that offer the same service for free. There are multiple free live chat support software and websites on the web. Now you may doubt their efficiency and honestly, not all software available in the market are proficient.
However, tawk.to introduced in 2014 is actually the dark horse of the race with their built-in integrated features and user interactivity. The interface of the entire website is very friendly and easy to use. Let’s dig deep into this discovery.
What is Tawk.to?
Tawk.to functions as a messaging application that enables you to chat with your visitors on the website. It provides an automated reply if you are not present to reply in person. It is a computer supported free live chat that can be easily integrated into any website.
Tawk.to Setup: You just have to copy and paste a simple javascript code and integrate into your HTML website. And Bang! You have free live chat support for your website.
Uses
1. Free chat supports for website
2. It can act as a free chat support software
3. It has Emachines for free chat technical support.
Free live chat with Tawk.to Features
Track progress: You can track the overall progress of your website as well as your team using chat analytics.
Custom Widget: There is a visitor widget that is customizable. You can easily change the font, color and size of the widget to suit the website style.
Chat History: A detailed chat history of your conversation with clients are available right in front of you. It can be used to analyze your work progress.
Automated Triggers: Based on specific date and time, automate messages can be sent out to your clients.
Shortcuts: Now, you can create a shortcut key for the FAQs. So, no more typing the same answers all over again.
Multiple Agents: There can be several agents for a single website, thereby increasing the interactivity of your website.
Aliases: You can also choose to have different names and answer as different persons. Cool, right?
Dashboard: This is used to manage websites. You can add other widgets to websites and track the conversation in your dashboard. So, you can answer on behalf of many different sites at the same time.
Custom Pages: Don’t have a website to promote your brand? No worries, create custom pages and start chatting there.
Visitor Monitoring: You can keep a track of your visitors and observe their navigation details. This actually helps to understand visitor specifications and update the website to make it more user-friendly.
Different Platforms: It is available for almost all platforms like windows, Mac, Linux and others.
Conclusion
Tawk.to is a reliable free live chat support application that increases the user activity in your website (and decreases your budget!) It not only provides information but also free chat tech support for your website. The easy interface and efficiency make it the prime choice for free live chat support software.